Exploring Sustainable Incentive Travel Solutions

DMCP, CMP, CITP, I am a leading expert on every aspect of the Meeting, Incentive, Conference, and Exhibition (MICE) industry, consulting with Destination Management Companies (DMC) to enhance their clients’ portfolios and provide guidance with marketing, business development, logistics and financial management. I incorporate environmental sustainability and cultural sensitivities as the touchstone of my work. Having run a successful destination management company focused on the Caribbean and Latin America, I provide clients with first-hand expertise in strategies for realizing the same success in their own businesses. I am a frequent speaker on critical issues facing the industry, such as environmental sustainability, corporate social responsibility, and adapting to global cultures, and am a frequent presenter at industry conferences.

As the General Manager of Environmental Strategy at Maritz, Rachael Riggs, CMP, DES, SEPC, leverages nearly 25 years of dedicated leadership experience to pioneer and implement the Maritz Environmental Strategy. At the core of Rachael's role is the oversight of carbon accounting, reporting, and compliance across all business units.  Her forward-thinking approach includes the development of a bespoke carbon footprint measurement tool tailored for the events sector, fostering close collaboration with clients to implement design strategies aimed at minimizing environmental impact.  

Beyond her impactful work at Maritz, Rachael is an active contributor to industry publications and a respected presence in professional associations and committees. Her notable achievements, such as being recognized as one of MeetingsNet’s esteemed Trendsetters and her induction into the Smart Woman Hall of Fame, underscore her significant influence in shaping the events industry.

Embodying a holistic approach to wellbeing, Rachael's dedication to personal fitness and balance serves as a testament to her leadership philosophy of leading by example. Based in Chicago, Illinois, Rachael continues to carve pathways in sustainability, driven by her unwavering passion, expertise, and dedication to environmental stewardship.

At the forefront of leadership and management, with an impressive background in hospitality and tourism, and a passion for sustainability, Jane Scaletta is a unique leader. She is a friendly, high-performing and focused leader whose passion for driving business growth through leadership, discipline, creativity, and team effort is apparent from the moment you meet her. Scaletta has successfully steered her career track tourism and hospitality. Scaletta’s accelerated career can be traced back to the early 1990’s where she has worked in management and leadership positions in the hospitality and incentive industry. She immediately demonstrated a deep grasp of planning, budgeting, brand positioning, policies, processes, innovation and management of people, and profit. She earned respect as a rising leader whose commitment and passion provided insight to development of strong business strategies. Her sustainability achievements include: • Recognized by MeetingsNet’s annual Changemaker list in the top 20 outstanding meetings professionals • Recognized by Meeting Professional (MPI) for “A Passion for Sustainability” (on front cover – August 2019) • Global Sustainable Tourism Council (GSTC) certification in Sustainable Tourism. • Speaker on sustainability at several conferences • Written several articles on sustainability As a leader and mentor, Scaletta sits on the SITE Sustainability Committee supporting SITE’s worldwide chapters in running sustainable travel programmes. The passion driving her personal life is equally evident in her aspirations toward her professional future as an innovative and sustainable leader.

Born in Pamplona (Spain) in 1979. He holds a degree in Law from Pompeu Fabra University in Barcelona and an MBA from IE Business School in Madrid. Joined Meliá Hotels International in 2012 after more than 10 years of experience in strategy consulting. He has led and participated in strategy, organization, logistics, process improvement, training, sales and marketing and sustainability projects in sectors such as petrochemicals, technology, automotive, pulp & paper, retail, consumer goods, travel, leisure and hospitality. Tomás is a member of the Spanish Association of CSR Executives (DIRSE), collaborates with several universities and is a regular speaker at forums on CSR, Sustainability and Tourism.