CIS Office Hours are a  flexible support option designed to help you deepen your understanding of CIS course material and feel confident as you prepare for the exam. Each month, candidates can join a live Zoom session hosted by an experienced CIS instructor who will answer questions, discuss key concepts, and offer practical guidance based on real-world industry knowledge. These sessions are informal, conversational, and completely driven by the needs of participants who attend.

Registration is required for each individual session. After registering in the LearnHub, you will  receive a confirmation email with the Zoom link.. You can also access the zoom link from the "components" tab of this product after registering. For any issues or questions, please contact education@siteglobal.com. 

If fewer than two (2) participants are registered for a session, SITE may need to cancel. In that case, we will provide options for rescheduling or refunding.

Please note: This registration is for one individual Office Hour session only. Each monthly Office Hour requires its own separate registration. This is not registration for the Certified Incentive Specialist (CIS) Exam; that must be completed separately at CIS ONLINE REGISTRATION. It is strongly recommended that participants register for the CIS Exam prior to attending an Office Hour and come prepared having reviewed the module contents. Office Hours are designed to address participant questions and provide clarification, rather than serve as dedicated instructional time.

CIS Office Hours are a  flexible support option designed to help you deepen your understanding of CIS course material and feel confident as you prepare for the exam. Each month, candidates can join a live Zoom session hosted by an experienced CIS instructor who will answer questions, discuss key concepts, and offer practical guidance based on real-world industry knowledge. These sessions are informal, conversational, and completely driven by the needs of participants who attend.

Registration is required for each individual session. After registering in the LearnHub, you will  receive a confirmation email with the Zoom link.. You can also access the zoom link from the "components" tab of this product after registering. For any issues or questions, please contact education@siteglobal.com. 

If fewer than two (2) participants are registered for a session, SITE may need to cancel. In that case, we will provide options for rescheduling or refunding.

Please note: This registration is for one individual Office Hour session only. Each monthly Office Hour requires its own separate registration. This is not registration for the Certified Incentive Specialist (CIS) Exam; that must be completed separately at CIS ONLINE REGISTRATION. It is strongly recommended that participants register for the CIS Exam prior to attending an Office Hour and come prepared having reviewed the module contents. Office Hours are designed to address participant questions and provide clarification, rather than serve as dedicated instructional time.

CIS Office Hours are a  flexible support option designed to help you deepen your understanding of CIS course material and feel confident as you prepare for the exam. Each month, candidates can join a live Zoom session hosted by an experienced CIS instructor who will answer questions, discuss key concepts, and offer practical guidance based on real-world industry knowledge. These sessions are informal, conversational, and completely driven by the needs of participants who attend.

Registration is required for each individual session. After registering in the LearnHub, you will  receive a confirmation email with the Zoom link.. You can also access the zoom link from the "components" tab of this product after registering. For any issues or questions, please contact education@siteglobal.com. 

If fewer than two (2) participants are registered for a session, SITE may need to cancel. In that case, we will provide options for rescheduling or refunding.

Please note: This registration is for one individual Office Hour session only. Each monthly Office Hour requires its own separate registration. This is not registration for the Certified Incentive Specialist (CIS) Exam; that must be completed separately at CIS ONLINE REGISTRATION. It is strongly recommended that participants register for the CIS Exam prior to attending an Office Hour and come prepared having reviewed the module contents. Office Hours are designed to address participant questions and provide clarification, rather than serve as dedicated instructional time.

In the high-stakes world of incentives, a watertight contract can make the difference between a seamless experience and a legal nightmare. Planners and suppliers both need knowledge and strategies to navigate the complex contracting landscape in today’s challenging marketplace.  

In this comprehensive online program, noted meetings and events attorney Josh Grimes and participants will explore >span class="NormalTextRun SCXW9426628 BCX0"> incentive contracting. We will shed light on the critical clauses that can help ensure success for a meeting or event. Topics will include price increases, international travel, force majeure clauses, data breaches, security issues, and government policy changes. We will also discuss >span class="NormalTextRun SCXW9426628 BCX0"> to use AI innovations legally and safely in event planning and execution. 

From hidden pitfalls to industry-specific nuances, this discussion promises to be a game-changer for incentive professionals seeking to embrace today’s opportunities and protect their organizations. 

Learning Objectives: 

• Identify and analyze from a legal perspective >span class="NormalTextRun SCXW9426628 BCX0">impacting incentive meetings & events. 

• Discuss ways to minimize uncertainty and protect all parties from future risks, to ensure successful event outcomes. 

• Develop and incorporate new contract provisions to address new and evolving legal challenges impacting events. 

Sustainability goals are becoming a defining priority in incentive travel, with food waste emerging as one of the most pressing challenges across the globe. This panel brings together diverse voices from every corner of the incentive travel ecosystem to explore how the industry is responding—and how planners can play a key role in driving change.

 
This panel will share their perspectives on reducing food waste and advancing sustainability practices within their areas of expertise. From destination strategies to on-the-ground execution, each panelist will highlight practical approaches and collaborative opportunities that make a measurable impact.
 
Attendees will walk away with a deeper understanding of the resources available to them—from DMOs to venues to suppliers—and how to align stakeholders to meet both client expectations and sustainability commitments.

This webinar is worth one (1) CMP credit. 

First debuted at IMEX 2025, Join the Incentive Research Foundation (IRF) and the Society for Incentive Travel Excellence (SITE) for a webinar recapping the Incentive Travel Index 2025—the industry’s definitive barometer of current conditions and future trends.

Drawing on over 2,700 qualified responses from corporate buyers, third-party agencies, and destination suppliers across the globe, the 2025 edition offers a panoramic view of how incentive travel is evolving: from program budgets and pricing models, to destination selection and program inclusions. This year’s Index introduces fresh lines of inquiry around AI usage, pricing transparency, new destination adoption, and the NextGEN workforce, offering unprecedented clarity into the forces shaping our sector.

In a dynamic, interactive panel format, industry experts will debate and decode the findings—delivering sharp commentary and real-world interpretation of what the data means for you. Whether you’re a brand-side marketer, an agency planner, or a destination representative, this is your roadmap to staying relevant and resilient in the future of incentive travel. Don’t miss this landmark session that sets the tone for the year ahead and defines what’s next for our industry. Because in incentive travel, data isn't just power—it's possibility.

This webinar is worth one (1) CMP credit

Join SITE CEO Annette Gregg and Mubarak Al Shamisi from Abu Dhabi Convention and Exhibition Bureau for an inside look at the host destination for SITE Global Conference 2026. This fireside chat will explore why Abu Dhabi is one of the world’s safest and most welcoming cities, the cultural depth that defines the UAE, and the unique experiences that await attendees in 2026. From architectural icons to authentic local encounters, discover how Abu Dhabi embodies SITE’s mission to build and bridge cultures through the power of incentive travel.

Welcome to Site Bites, SITE's newest member-only education podcast! In this episode, host Tiffany Shafer, Education Specialist at SITE, engages in a compelling conversation with Krysteena Meredith, the Regional Sales Manager at Caesar's Entertainment and Site SoCal Chapter President. They tackle a member's concern about getting involved with their chapter due to fear of additional responsibility. Krysteena shares her inspiring career journey, tips for balancing work, family, and chapter responsibilities, and the importance of being active in SITE. Tune in for valuable insights and heartwarming stories about leadership, community, and the joys of being part of SITE.

The most impactful meetings and incentive events don’t just run smoothly; they leave people feeling inspired, connected, and part of something bigger. In this engaging webinar, you’ll gain practical insights on how to deepen relationships, spark engagement, and create experiences that people will talk about long after they’re over.

You will discover:

• How the Connection Pyramid™ empowers you, your colleagues, and your attendees to build stronger, more meaningful relationships
• A proven process to connect quickly and authentically with new people—even if you’re not an extrovert
• Strategies to create magical moments that attendees will remember and cherish

This webinar is worth one (1) CMP credit.

In this episode of SITE Bites, Tiffany Shafer, SITE's Education Specialist, and Caoimhe Rice, Director of Sales for Moloney & Kelly DMC, discuss the importance of networking in the incentives industry. They delve into practical tips for young leaders and emerging professionals on building and maintaining professional relationships. The conversation also covers personal career stories, the impact of social media, balancing different networking methods, and key SITE events. Listen in for valuable insights into creating a supportive professional community, boosting your credibility, and navigating industry events.