Knowing Your Customer And Your Customer’s Customer
-
Register
- Non-member - $59
- Member - Free!
Already registered?
Log in now.
Designing an incentive program begins with understanding the customer: the context for the business, the commitment of the leadership, the characteristics of the program participants. This course helps you determine whether an incentive program is a good fit for the business and the customers.
At the conclusion of this course, participants should be able to:
- Develop qualification criteria for the participants
- Determine how company and country culture affect the design loyalty and engagement programs
Key:
Complete
Next
Failed
Available
Locked
Knowing Your Customer And Your Customer’s Customer
Begin self-paced component package.
Begin self-paced component package.
Designing an incentive program begins with understanding the customer: the context for the business, the commitment of the leadership, the characteristics of the program participants. This course helps you determine whether an incentive program is a good fit for the business and the customers.
End of Course Evaluation
4 Questions
4 Questions
Please complete the survey before you receive a certificate of completion.
