Millennials in the Manager's Seat: Unpacking the Impacts of Shifting Leader Demographics
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LockedAs millennials begin filling board, C-suite, and other leadership roles, new generational attitudes are also prompting shifts in incentive travel program design, sales, and marketing activities. Our expert panel will discuss changes they're seeing in the industry at large, as well as what's impacting day-to-day and strategic decision-making within their own companies. Join us for an engaging look at where incentives are going and to better understand who – and what – drives news, moods, and views now. Sponsored by Experience Scottsdale.
Hayley Bishop
Senior Client Experience Director
Wynford
With a graduate certificate in Special Event Management and 25 years of hospitality experience, Hayley worked in various roles in Niagara at the four-diamond Vintage Hotels properties, moving on to develop and grow the wine- and food-centric entertaining program at state-of-the-art winery, Stratus Vineyards. After planning an incentive dinner at Stratus for Wynford’s President’s Club, Hayley joined this “Best Place to Work” in 2015 as an Account Director, working alongside a project team to see each customized event element through to fruition.
She has remained actively involved in the industry, having begun her SITE career as a Young Leader and serving five years on the Canadian Board, as President (2015), and concluding her term as Immediate Past President the following year winning, with her fellow board members, the coveted SITE Chapter of the Year award each time.
Hayley was also honoured as a Top 30 Under 30 Award recipient through the Ontario Hostelry Institute in 2008 and was inducted into the Meetings + Incentive Travel Hall of Fame as the 2016 Industry Volunteer winner, announced at IncentiveWorks (since renamed the Canadian Meetings & Events Expo).
Now, in her capacity as a Senior Client Experience Director at Wynford, Hayley is a trusted advisor and strategist for the client and Wynford teams responsible for conceptualizing, designing, and executing immersive and engaging experiences for attendees over the lifecycle of the project.
Hayley lives in Toronto, Canada and around the world.
Caitlin Karr
Director of Program Design
Hello! Arizona Destination Management
Caitlin has been in the hospitality and event industry for her entire career, with experience in Destination Management, Catering Sales, Venue Management and Marketing. She currently serves as the Director of Program Design at Hello! Arizona, where she manages a team as well as all supplier relationships and internal service data. In her spare time, she loves to travel with her husband Austin, and hike with their dog, Bueller.
Jeorge Zepeda
Director of Sales from Southern Plains
AIC Hotel Group
Driven by an insatiable passion for hospitality and the art of creating unforgettable experiences. With over a decade of dedicated service, I am honored to hold the esteemed position of Global Director of Sales for Southern Plains at AIC Hotel Group, representing renowned brands including AVA Resort Cancun, UNICO 20 87, All Inclusive Hard Rock Hotels, and NOBU Hotels. Join me on this exhilarating journey as we redefine luxury in the realm of travel and elevate every encounter to extraordinary heights.
A dedicated SITE member and former Young Leader, committed to empowering the new generation of professionals to thrive and make their voices heard.
