SITE Specialty Certification: Risk Ready: Assessing and Reducing Risk in Incentive Travel
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Register
- Non-member - $375
- Member - $249
Location: Virtual, on-demand
Description:
Incentive travel creates powerful, motivational experiences for participants — but with that opportunity comes a responsibility to plan carefully, assess potential risks, and prepare teams to respond when challenges arise.
Risk Ready is designed for anyone working in the incentive travel industry who wants to better understand what risk is, how to assess it, and how to reduce it before, during, and after a program. Through practical examples, guided activities, and industry-specific tools, learners will explore common risks that can impact incentive travel programs, including transportation disruptions, health and safety concerns, supplier issues, destination-related challenges, participant emergencies, weather events, and larger crisis situations.
The course breaks risk management into clear, approachable steps. Learners will practice identifying risks, evaluating likelihood and impact, prioritizing areas of concern, and applying strategies to reduce exposure. The course also introduces crisis response planning, helping learners think through roles, responsibilities, communication protocols, supplier readiness, participant movement, and decision-making during an incident.
By the end of the course, learners will walk away with actionable tools and templates to help them assess risk and plan for crisis response.
Learning Objectives:
- By completing this course, learners will be able to:
- Define risk in the context of incentive travel.
- Identify common risks that may affect incentive travel programs.
- Assess risks using likelihood, impact, and priority level.
- Apply strategies to reduce or manage identified risks.
- Explain the importance of duty of care in participant experiences.
- Recognize key components of a crisis response plan.
- Clarify team roles, communication flow, and supplier expectations during an incident.
- Use provided templates and tools to support risk-ready planning.
Who Should Take This Course
This course is ideal for incentive travel buyers, suppliers, DMCs, hotel partners, destination representatives, and event professionals.
Dani Kloap
Chapter Relations Specialist
SITE
Dani Kloap is a membership association professional with more than 10 years of experience supporting volunteer leaders, managing programs, and navigating risk in complex organizational environments. Her background includes higher education, chapter operations, crisis response planning, and risk management for associations and events.
As the creator of Risk Ready, Dani is passionate about helping incentive travel professionals understand risk in practical, approachable ways. She believes that risk management is not about eliminating experiences, it is about making informed decisions that protect participants while preserving the power of incentive travel. Through this course, Dani shares proven tools and frameworks to help planners identify risks, assess their impact, and build strategies that create safer, more resilient programs.
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