CIS Office Hours are a  flexible support option designed to help you deepen your understanding of CIS course material and feel confident as you prepare for the exam. Each month, candidates can join a live Zoom session hosted by an experienced CIS instructor who will answer questions, discuss key concepts, and offer practical guidance based on real-world industry knowledge. These sessions are informal, conversational, and completely driven by the needs of participants who attend.

Registration is required for each individual session. After registering in the LearnHub, you will  receive a confirmation email with the Zoom link.. You can also access the zoom link from the "components" tab of this product after registering. For any issues or questions, please contact education@siteglobal.com. 

If fewer than two (2) participants are registered for a session, SITE may need to cancel. In that case, we will provide options for rescheduling or refunding.

Please note: This registration is for one individual Office Hour session only. Each monthly Office Hour requires its own separate registration. This is not registration for the Certified Incentive Specialist (CIS) Exam; that must be completed separately at CIS ONLINE REGISTRATION. It is strongly recommended that participants register for the CIS Exam prior to attending an Office Hour and come prepared having reviewed the module contents. Office Hours are designed to address participant questions and provide clarification, rather than serve as dedicated instructional time.

CIS Office Hours are a  flexible support option designed to help you deepen your understanding of CIS course material and feel confident as you prepare for the exam. Each month, candidates can join a live Zoom session hosted by an experienced CIS instructor who will answer questions, discuss key concepts, and offer practical guidance based on real-world industry knowledge. These sessions are informal, conversational, and completely driven by the needs of participants who attend.

Registration is required for each individual session. After registering in the LearnHub, you will  receive a confirmation email with the Zoom link.. You can also access the zoom link from the "components" tab of this product after registering. For any issues or questions, please contact education@siteglobal.com. 

If fewer than two (2) participants are registered for a session, SITE may need to cancel. In that case, we will provide options for rescheduling or refunding.

Please note: This registration is for one individual Office Hour session only. Each monthly Office Hour requires its own separate registration. This is not registration for the Certified Incentive Specialist (CIS) Exam; that must be completed separately at CIS ONLINE REGISTRATION. It is strongly recommended that participants register for the CIS Exam prior to attending an Office Hour and come prepared having reviewed the module contents. Office Hours are designed to address participant questions and provide clarification, rather than serve as dedicated instructional time.

CIS Office Hours are a  flexible support option designed to help you deepen your understanding of CIS course material and feel confident as you prepare for the exam. Each month, candidates can join a live Zoom session hosted by an experienced CIS instructor who will answer questions, discuss key concepts, and offer practical guidance based on real-world industry knowledge. These sessions are informal, conversational, and completely driven by the needs of participants who attend.

Registration is required for each individual session. After registering in the LearnHub, you will  receive a confirmation email with the Zoom link.. You can also access the zoom link from the "components" tab of this product after registering. For any issues or questions, please contact education@siteglobal.com. 

If fewer than two (2) participants are registered for a session, SITE may need to cancel. In that case, we will provide options for rescheduling or refunding.

Please note: This registration is for one individual Office Hour session only. Each monthly Office Hour requires its own separate registration. This is not registration for the Certified Incentive Specialist (CIS) Exam; that must be completed separately at CIS ONLINE REGISTRATION. It is strongly recommended that participants register for the CIS Exam prior to attending an Office Hour and come prepared having reviewed the module contents. Office Hours are designed to address participant questions and provide clarification, rather than serve as dedicated instructional time.

This virtual training webinar introduces incentive travel planners to the fundamentals of human trafficking and the role the travel industry plays in prevention. Participants will learn how to educate their travelers, access key PACT programs and resources, and take meaningful action to help prevent trafficking within their events and organizations.

Learning outcomes:

• By the end of this session, you will be able to clearly define human trafficking, identify th sifgns, and describe its connection to the travel and tourism industry
• By the end of this session, you will be able to identify and apply practical strategies for educating incentive travel qualifiers on human trafficking prevention, including how to integrate training and resources into trip planning
• By the end of this session, you will be able to explain pACT's core programs and resources and list specific action your organization can take, suck as joining The Code, completing PACT training, or vbecoming a Partner in Protection to support anti-trafficking efforts actively. 

This webinar is worth one (1) CMP credit. 

Welcome to SITE’s Top 5 Webinars of 2025. This product provides access to five recorded webinars. Select each webinar under “Components” to view individual descriptions and content.

Please note that all webinar content reflects information and perspectives current at the time of recording. Details, best practices, or industry standards may have changed since the original broadcast.

Each webinar is eligible for one (1) CMP credit through EIC and must be self-reported. For questions, please contact education@siteglobal.com.

What’s shaping the meetings and events landscape right now? Join Cvent for an exclusive look at the latest data and insights from across 2025 to see how planners, venues, and destinations are adapting to evolving demand, attendee expectations, and market trends. 

 By combining data from Cvent’s event and hospitality platforms, leading industry reports, and real-world perspectives from planners and hoteliers, our experts will uncover what’s driving sourcing momentum, how group business is trending across key markets, and what these shifts mean for your strategy heading into 2026. 

Whether you manage incentive programs, corporate meetings, or destination events, you’ll walk away with data-backed insights to help you benchmark performance, identify new opportunities, and make smarter business decisions for the year ahead. 

  Key Takeaways: 

• Exclusive look at group business and event data from the Cvent platform.  

• Understand what’s driving demand across markets and event formats. 

• Discover key trends impacting planners and venues right now. 

• Gain expert insights and make actionable recommendations to inform your 2026 planning. 

• Benchmark your performance against industry peers and partners. 

In the high-stakes world of incentives, a watertight contract can make the difference between a seamless experience and a legal nightmare. Planners and suppliers both need knowledge and strategies to navigate the complex contracting landscape in today’s challenging marketplace.  

In this comprehensive online program, noted meetings and events attorney Josh Grimes and participants will explore >span class="NormalTextRun SCXW9426628 BCX0"> incentive contracting. We will shed light on the critical clauses that can help ensure success for a meeting or event. Topics will include price increases, international travel, force majeure clauses, data breaches, security issues, and government policy changes. We will also discuss >span class="NormalTextRun SCXW9426628 BCX0"> to use AI innovations legally and safely in event planning and execution. 

From hidden pitfalls to industry-specific nuances, this discussion promises to be a game-changer for incentive professionals seeking to embrace today’s opportunities and protect their organizations. 

Learning Objectives: 

• Identify and analyze from a legal perspective >span class="NormalTextRun SCXW9426628 BCX0">impacting incentive meetings & events. 

• Discuss ways to minimize uncertainty and protect all parties from future risks, to ensure successful event outcomes. 

• Develop and incorporate new contract provisions to address new and evolving legal challenges impacting events. 

Sustainability goals are becoming a defining priority in incentive travel, with food waste emerging as one of the most pressing challenges across the globe. This panel brings together diverse voices from every corner of the incentive travel ecosystem to explore how the industry is responding—and how planners can play a key role in driving change.

 
This panel will share their perspectives on reducing food waste and advancing sustainability practices within their areas of expertise. From destination strategies to on-the-ground execution, each panelist will highlight practical approaches and collaborative opportunities that make a measurable impact.
 
Attendees will walk away with a deeper understanding of the resources available to them—from DMOs to venues to suppliers—and how to align stakeholders to meet both client expectations and sustainability commitments.

This webinar is worth one (1) CMP credit. 

First debuted at IMEX 2025, Join the Incentive Research Foundation (IRF) and the Society for Incentive Travel Excellence (SITE) for a webinar recapping the Incentive Travel Index 2025—the industry’s definitive barometer of current conditions and future trends.

Drawing on over 2,700 qualified responses from corporate buyers, third-party agencies, and destination suppliers across the globe, the 2025 edition offers a panoramic view of how incentive travel is evolving: from program budgets and pricing models, to destination selection and program inclusions. This year’s Index introduces fresh lines of inquiry around AI usage, pricing transparency, new destination adoption, and the NextGEN workforce, offering unprecedented clarity into the forces shaping our sector.

In a dynamic, interactive panel format, industry experts will debate and decode the findings—delivering sharp commentary and real-world interpretation of what the data means for you. Whether you’re a brand-side marketer, an agency planner, or a destination representative, this is your roadmap to staying relevant and resilient in the future of incentive travel. Don’t miss this landmark session that sets the tone for the year ahead and defines what’s next for our industry. Because in incentive travel, data isn't just power—it's possibility.

This webinar is worth one (1) CMP credit

Join SITE CEO Annette Gregg and Mubarak Al Shamisi from Abu Dhabi Convention and Exhibition Bureau for an inside look at the host destination for SITE Global Conference 2026. This fireside chat will explore why Abu Dhabi is one of the world’s safest and most welcoming cities, the cultural depth that defines the UAE, and the unique experiences that await attendees in 2026. From architectural icons to authentic local encounters, discover how Abu Dhabi embodies SITE’s mission to build and bridge cultures through the power of incentive travel.